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Privacy Policy

Story Studio, located at Rua Eugénio Correia (Arquitecto) Nº4, 3305-242 Piódão, Portugal, values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese law.

1. About Us

  • Name: Story Studio

  • Address: Rua Eugénio Correia (Arquitecto) Nº4, 3305-242 Piódão

  • Email: geral@storystudio.pt

  • Telefone: +351 926 885 754 (chamada para rede móvel nacional)

2. Information We Collect

When you use our website, contact us, or make a booking, we may collect the following data:

  • Personal information: name, email, phone number, address, nationality.

  • Booking data: check-in/check-out dates, preferences, payment information.

  • Technical data: IP address, browser type, cookies, and information about your use of our site.

3. How We Use Your Data

We process your personal data for the following purposes:

  • Managing bookings and providing accommodation services.

  • Communicating with you regarding your booking or requests.

  • Sending you offers or news (only with your consent).

  • Complying with legal and regulatory obligations.

  • Improving our website and the guest experience.

4. Sharing Your Data

We do not sell your data. Your information may only be shared with:

  • Service providers (e.g., booking platforms, payment processors) strictly for operational purposes.

  • Legal or regulatory authorities, when required by law.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or regulatory requirements.

6. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data.

  • Request their correction or update.

  • Request the deletion of your data ("right to be forgotten").

  • Restrict or object to processing.

  • Request the portability of your data.

  • Withdraw your consent at any time (for marketing communications).

To exercise your rights, please contact us via email at:

geral@storystudio.pt

7. Cookies

Our website uses cookies to improve user experience, analyze traffic, and personalize content. You can manage or disable cookies in your browser settings.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Dispute Resolution

In the event of a dispute, consumers may contact the Coimbra District Consumer Conflict Arbitration Center:

  • Address: Av. Fernão Magalhães, Nº 240, 1º Andar, 3000-172 Coimbra

  • Tel.: +351 239 821 690

cacrc.pt

10. Updates to This Policy

We may update this Privacy Policy whenever necessary to reflect changes in the law or our services. Updates will be posted on this page with the revised "last updated" date.

Last updated: August 2026
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WHERE YOUR STORY BEGINS
Email  |
geral@storystudio.pt
Phone  |
(+351) 926 885 754
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