If you have any questions about a booking, one of our studios or any other matter, we are here to help.
Our destinations
📍 Coimbra City Center
R. de Fernandes Tomás nº 20, 2nd Floor
3000-167 Coimbra
📍 Piódão
Rua Eugénio Correia (Arquitecto) nº 4
3305-242 Piódão
📍 Sortelha
Aldeia Histórica de Sortelha
6320-536 Sortelha
📍 Aveiro Lagoon
Antigo Cais de S. Roque nº 80, 2º B
3800-256 Aveiro
📍 Monsanto
R. de Santo António
6060-091 Monsanto
Contact Information
phone
(+351) 926 885 754
email
geral@storystudio.pt
Follow us
instagram
@storystudio.alojamento
facebook
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Send us a Message
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We aim to reply to all enquiries within 24 business hours.
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In case of dispute
Out-of-court
Dispute Resolution
In the event of a consumer dispute, the consumer may turn to the competent Alternative Dispute Resolution (ADR) entity, according to the location of the property where the booking was made
Coimbra and Piódão
cacrc.pt →
Address
Consumer Conflict Arbitration Center of the Coimbra Region (CACRC) Av. Fernão Magalhães, n.º 240, 1.º 3000-172 Coimbra
phone
(+351) 239 821 690
email
geral@cacrc.pt
Sortelha, Monsanto and Aveiro Ria
cniacc.pt →
Address
National Center for Consumer Conflict Information and Arbitration (CNIACC) Rua D. Afonso Henriques, 1 4700-030 Braga
phone
(+351) 253 619 107
email
geral@cniacc.pt
For more information, please consult the Consumer Portal and the European Online Dispute Resolution Platform.
